FAQ

Booking an appointment is preferred + encouraged, as we require a stylist to assist in your Luxe Redux experience! Walk-ins are welcome, but our scheduled appointments take precedence. If a fitting room and stylist are not available, we'll schedule you for our next open time!

The majority of our gowns range from $1000 - $3500. Keep in mind, our gowns are discounted from the original retail price, so yay you, savvy shopper!

Since our inventory is ever-evolving, a good way to see our current price range is to sort our online selection from low to high.

We are proud to offer sizes 0 - 28. Please note, as a designer sample boutique, what’s available today may be gone tomorrow!

Have questions about size availability? Please contact your local Luxe Redux to speak with one of our knowledgeable stylists, or shop our website, which allows you to filter by boutique location, size, price point, and style preferences!

Bridal sizing tips + tricks:

Alterations are a game changer and are necessary for any bridal gown, whether you purchase a designer sample gown with us or order a brand new dress from a traditional boutique! All of our stylists are highly trained in understanding what can be altered.

Alterations are not included in the price of the gown.

Absolutely not! Our Founder Lindsay is extremely passionate about offering our brides a magical experience. When you walk into our boutiques, you'll be greeted by a sparkling chandelier, pretty decor and the dreamiest dresses all in a row. You will receive an appointment with your own personal stylist, who you'll be besties with by the end! Luxe Redux was created for you, the bride who wants a designer dress without breaking the bank. We didn't cut corners on the experience because babe, you deserve the best!

Not down the aisle, but they may have been tried on by a bride that decided to say yes to another gown hanging pretty next to her! Our gowns are sample gowns from high-end boutiques all over the country. We also have gowns that are brand new with tags!

We like to give the comparison of shoes you try on at a really nice department store. Many, many individuals have tried on those shoes before they are purchased. Do you consider them used? We didn’t think so! It’s no different with the sample wedding dresses at Luxe Redux Bridal!

We take great pride in our inventory! In fact, we personally select each dress that finds a home in one of our boutiques. If a gown arrives and it doesn't meet our standards, we send it back to its original home. Now real talk: we do accept samples that may need a little extra love. This may include a loose button or broken zipper, but we're confident that a skilled seamstress can fix these small imperfections. And you know what? These tiny flaws mean big discounts - so yay you!

Yes! Our website is always up to date (with a little wiggle room of 24 hours based on traffic), thanks to our inventory team. If you see a few gowns that you deem swoon-worthy and simply have to try on, please call or email us 1 week prior to your appointment to confirm their location.

All of our boutiques have an additional selection of gowns from our private label collection that can be shopped in-store only!

We also have an online exclusive collection of wedding dresses under $500, that can be shopped online only.

If the gown(s) are not at your Luxe Redux location, don't worry! You can choose to ship any gown from another boutique to try on during your appointment. There is a $50 fee per gown to cover the cost of shipping.

Of course! If shopping from home is your jam, we're here for it!

Monday - Friday appointment: You must call 24 hours prior to reschedule or cancel your appointment to avoid being charged the $150 fee.

#weekendwarrior [Saturday - Sunday appointment]: You must call 48 hours prior to reschedule or cancel your appointment to avoid being charged the $150 fee.

If you reschedule your appointment + then cancel that appointment, you will be charged the $150 fee regardless of when you reached out to cancel.

How do we communicate our policy to our brides? We certainly want to make sure you feel confident in understanding our policy prior to scheduling with us. After scheduling your appointment, you will receive a confirmation email, which includes our cancellation policy.

Why have a cancellation policy? We have this cancellation policy in place to ensure that every bride who would like to visit our store has a fitting room, as well as a stylist, available to them for their entire appointment. Unfortunately when a bride cancels last minute, it takes away the opportunity for another hopeful bride to shop with us during that time. On such a short notice, it makes it incredibly difficult for our brides to adjust their schedule for the newly opened time slot.

While we don’t have a waitlist, we get new arrivals every week, so we suggest checking our website often!Â